Q 1. I am a student of a university, please tell me how can I apply for the Prime Minister's Laptop
scheme?
A. Please refer to Students' Service Portal available at http://pmnls.hec.gov.pk and get yourself
register, your application will be considered as per the defined eligibility and merit criteria.
However, if you are eligible students as per terms and conditions of Phase-III and already
registered at the above referred portal during Phase - II of the scheme, you are required
to update your profile using the aforementioned portal.
Q 2. I am a student of BS 4-year program in a university. I am in 7th semester and have attained
3.5 GPA in my last semester, i.e. 6th semester. The GPA secured in 6th semester will be
considered?
A. As per eligibility criteria only CGPA (i.e. Cumulative GPA of all pervious semesters) shall be
considered. In Phase-III of the program the results announced as of 30th June 2016 will be
considered
Q 3. Can you please tell me if M. Phil. / PhD university teachers are eligible under the PM's Laptops
scheme?
A. Prime Minister's Laptops scheme is for all the "Students" only, who are enrolled at any of
the public sector higher education institutes of Pakistan & AJK irrespective of their employment
condition.
Q 4. I am student 7th semester of Bachelors of Science in Computer Sciences (BSCS) from University
of Malakand having 70% marks up till now. How the CGPA will be equated in percentage?
A. The Grading standard as followed by the universities/ institutes whether CGPA or Percentage
for any specific program shall be considered accordingly. Students do not need to do any conversion
from CGPA to Percentage or Vice Versa. Please consult your university/ institute's Focal Person for
further advise and clarification.
Q 5. I have been asked by my university to send email data pertaining to my department of all eligible
students for the Prime Minister's Laptop scheme, please find attached herewith in this email.
A. Please be advised that HEC shall only consider individual's application submitted online at the
Students' Service Portal available at http://pmnls.hec.gov.pk. Please check using your CNIC
number if you are already registered, if so, please update your profile only. No other mode of
application shall be entertained by HEC. Students are advised to carefully fill the Online Form
at the referred portal. Any mistake or error may lead to disqualification.
Q 6. I am student of a public sector university and have come to know that my university is not in the
list whereas others are included? Can you please let me know why our university is neglected?
A. All public sector universities/ degree awarding institutes who have secured NOC before 30th
June 2016 are enlisted as eligible HEIs. For a complete listing of eligible HEIs, please refer to
the tab on left side stating "Eligible Universities/ Institutes".
Q 7. I want to know that orphans who are doing graduation are eligible for getting laptop?
A. Students meeting the criteria as defined for the scheme are eligible, however there shall be no
reserve quota for orphans.
Q 8. Could you please tell me which students are eligible for the laptop scheme?
A. All students, found enrolled as of June 30, 2016 in any public sector HEIs who meets the
eligibility criteria are eligible. However, students will get the laptops as per distribution criteria and the Merit criteria.
Q 9. I am an MBBS student of an affiliated college of a public sector university, could you please tell me
if I am eligible for this scheme?
A. Students of universities/ degree awarding institutes and their constituent colleges/ institutes are
eligible under this scheme. The students of affiliated colleges are not covered under this scheme.
Q 10. I had transferred my credit hours from another university, can I apply for the laptop by using CGPA
of institution from where I am transferred?
A. No, you can only apply from the university in which you are currently enrolled.
Q 11. How I will know I am selected or not?
Q 12. My status is disapproved? What does it mean?
A. Disapprove is solely by university focal person on the basis of discrepancies in academic records
or students misconduct etc.
Q 13. I was selected student in phase I but I did not collect my laptop. Will I be able to get it in phase III?
A. Students only register online in phase III or applied while updating their profiles, will be considered
for eligibility for laptop. Registration and selection in previous phases will not be considered in
phase III.
Q 14. Can anyone collect laptop on behalf of me?
A. It is mandatory for a student to present physically and collect his/her award by him/her self. Please
ensure your availability at the stipulated date and time at the venue. If you miss to collect your award
or unable to visit on the date and time. Please contact your university with in Ten (10) working days,
otherwise the laptop will be shifted to the student in waiting list.
Q 15. I am enrolled in the university in fall 2016? Am I eligible to apply for the Prime Minister Laptop
scheme Phase III?
A. Students enrolled after June 30, 2016 are not eligible apply in this phase. However, such students
are encouraged to apply in phase IV of the Prime Minister Laptop scheme in 2016-2017.
Q 16. My status in online portal shows as I am selected when will i get my laptop?
A. Laptops will be distributed by university as per scheduled date of distribution. You will receive an
email regarding stating time and date for the collection of laptop.
Q 17. I have received a laptop how I will activate windows 10 and Microsoft office on my laptop?
A. An email has already been sent to you on your provided email ID that contain all the information
including user ID, password and link to activate windows10 and Microsoft office 365 on your system.
Q 18. I am student of FSc. students at Government college of Islamabad? Can I apply?
A. 5% Quota is reserved for students of degree and postgraduate colleges of Federal Capital and
Federally Administered Tribal Areas. You can apply online for a laptop as per the procedure.
Q 19. I had applied in phase-I and phase-II of Prime Minister’s Laptops Scheme but I was not selected.
Can I apply in phase-III of the scheme?
A. Yes, if you are eligible as per the eligibility criteria of the Phase-III, you are encouraged to apply
in this phase.
Q 20. I have entered a wrong information at the time of registration? What should I do?
A. In case of wrong information you are directed to coordinate with university focal person before
verification of the data.
Q 21. Can I enter my father’s CNIC at the time of registration?
A. Student must submit his/her own CNIC, mobile number and email address during the registration
process, as the provided data will be used for further processing. Submitting incorrect or fallacious
data may lead to the cancellation of registration.
Q 22. My status on online student service portal is asset issued but I did not receive laptop? What should I do?
A. “Asset issued” means laptop has been issued against your record in the online assets issuance
portal. You are requested to immediately contact the focal person of your university to receive
the award. In case of any discrepancy, please feel free to contact the Project Management Unit
(PM’s Laptops Scheme) at HEC.
Q 23. I had received a laptop and keyboard is malfunctioning. How can I claim warranty?
A. In the packaging box complete details of the service centers is provided. However, you can also
lodge your complain by calling 042-111 142 437 or at:
