Feedback / Complaints

Feedback / Complaints

In case, students have feedback or complaints relating to the program or their eligibility, students may register their grievances with Grievance Re​dressal Committees (GRCs)​ ​which have been constituted for the purpose at the HEIs as well as at the provincial Higher Education Department levels. List of the GRCs at each of the higher education institutions and respective HEDs will be posted on HEC website. - See more at:  http://adf.ly/1k39ul

Frequently Asked Questions

Frequently Asked Questions

​​

Q 1.     I am a student of a university, please tell me how can I apply for the Prime Minister's Laptop
scheme?

A.         Please refer to Students' Service Portal available at http://pmnls.hec.gov.pk and get yourself
register, your application will be considered as per the defined eligibility and merit criteria.
However, if you are eligible students as per terms and conditions of Phase-III and already
 registered at the above referred portal during Phase - II of the scheme, you are required
 to update your profile using the aforementioned portal.

Q 2.     I am a student of BS 4-year program in a university. I am in 7th semester and have attained
3.5 GPA in my last semester, i.e. 6th semester. The GPA secured in 6th semester will be
considered?

A.         As per eligibility criteria only CGPA (i.e. Cumulative GPA of all pervious semesters) shall be
 considered. In Phase-III of the program the results announced as of 30th June 2016 will be
 considered

Q 3.     Can you please tell me if M. Phil. / PhD university teachers are eligible under the PM's Laptops
 scheme?

A.         Prime Minister's Laptops scheme is for all the "Students" only, who are enrolled at any of
the public sector higher education institutes of Pakistan & AJK irrespective of their employment
 condition.

Q 4.     I am student 7th semester of Bachelors of Science in Computer Sciences (BSCS) from University
 of Malakand having 70% marks up till now. How the CGPA will be equated in percentage?

A.         The Grading standard as followed by the universities/ institutes whether CGPA or Percentage
 for any specific program shall be considered accordingly. Students do not need to do any conversion
 from CGPA to Percentage or Vice Versa. Please consult your university/ institute's Focal Person for
 further advise and clarification.

Q 5.     I have been asked by my university to send email data pertaining to my department of all eligible
 students for the Prime Minister's Laptop scheme, please find attached herewith in this email.

A.         Please be advised that HEC shall only consider individual's application submitted online at the
Students' Service Portal available at http://pmnls.hec.gov.pk. Please check using your CNIC
number if you are already registered, if so, please update your profile only.  No other mode of
application shall be entertained by HEC. Students are advised to carefully fill the Online Form
at the referred portal. Any mistake or error may lead to disqualification.

Q 6.     I am student of a public sector university and have come to know that my university is not in the
 list whereas others are included? Can you please let me know why our university is neglected?​

A.         All public sector universities/ degree awarding institutes who have secured NOC before 30th
June 2016 are enlisted as eligible HEIs. For a complete listing of eligible HEIs, please refer to
 the tab on left side stating "Eligible Universities/ Institutes".

Q 7.     I want to know that orphans who are doing graduation are eligible for getting laptop?

A.         Students meeting the criteria as defined for the scheme are eligible, however there shall be no
 reserve quota for orphans.

Q 8.     Could you please tell me which students are eligible for the laptop scheme?

A.         All students, found enrolled as of June 30, 2016 in any public sector HEIs who meets the
 eligibility criteria are eligible. However, students will get the laptops as per distribution criteria and the Merit criteria.

Q 9.     I am an MBBS student of an affiliated college of a public sector university, could you please tell me
 if I am eligible for this scheme?

A.         Students of universities/ degree awarding institutes and their constituent colleges/ institutes are
 eligible under this scheme. The students of affiliated colleges are not covered under this scheme.​

Q 10.   I had transferred my credit hours from another university, can I apply for the laptop by using CGPA
 of institution from where I am transferred?

A.         No, you can only apply from the university in which you are currently enrolled.

Q 11.   How I will know I am selected or not?

A.         Students can check their status online on student service portal at http://pmnls.hec.gov.pk/

Q 12.   My status is disapproved? What does it mean?

A.         Disapprove is solely by university focal person on the basis of discrepancies in academic records
or students misconduct etc.

Q 13.   I was selected student in phase I but I did not collect my laptop. Will I be able to get it in phase III?

A.         Students only register online in phase III or applied while updating their profiles, will be considered
 for eligibility for laptop. Registration and selection in previous phases will not be considered in
 phase III.

Q 14.   Can anyone collect laptop on behalf of me?

A.         It is mandatory for a student to present physically and collect his/her award by him/her self. Please
 ensure your availability at the stipulated date and time at the venue. If you miss to collect your award
 or unable to visit on the date and time. Please contact your university with in Ten (10) working days,
 otherwise the laptop will be shifted to the student in waiting list.

Q 15.   I am enrolled in the university in fall 2016? Am I eligible to apply for the Prime Minister Laptop
 scheme Phase III?

A.         Students enrolled after June 30, 2016 are not eligible apply in this phase. However, such students
 are encouraged to apply in phase IV of the Prime Minister Laptop scheme in 2016-2017.

Q 16.   My status in online portal shows as I am selected when will i get my laptop?

A.         Laptops will be distributed by university as per scheduled date of distribution. You will receive an
email regarding stating time and date for the collection of laptop.

Q 17.   I have received a laptop how I will activate windows 10 and Microsoft office on my laptop?

A.         An email has already been sent to you on your provided email ID that contain all the information
 including user ID, password and link to activate windows10 and Microsoft office 365 on your system.

Q 18.   I am student of FSc. students at Government college of Islamabad? Can I apply?

A.         5% Quota is reserved for students of degree and postgraduate colleges of Federal Capital and
 Federally Administered Tribal Areas. You can apply online for a laptop as per the procedure.

Q 19.   I had applied in phase-I and phase-II of Prime Minister’s Laptops Scheme but I was not selected.
 Can I apply in phase-III of the scheme?

A.         Yes, if you are eligible as per the eligibility criteria of the Phase-III, you are encouraged to apply
 in this phase.

Q 20.   I have entered a wrong information at the time of registration? What should I do?

A.         In case of wrong information you are directed to coordinate with university focal person before
 verification of the data.

Q 21.   Can I enter my father’s CNIC at the time of registration?

A.         Student must submit his/her own CNIC, mobile number and email address during the registration
 process, as the provided data will be used for further processing. Submitting incorrect or fallacious
 data may lead to the cancellation of registration.

Q 22.   My status on online student service portal is asset issued but I did not receive laptop? What should I do?

A.         “Asset issued” means laptop has been issued against your record in the online assets issuance
 portal. You are requested to immediately contact the focal person of your university to receive
 the award. In case of any discrepancy, please feel free to contact the Project Management Unit
(PM’s Laptops Scheme) at HEC.

Q 23.   I had received a laptop and keyboard is malfunctioning. How can I claim warranty?

A.         In the packaging box complete details of the service centers is provided. However, you can also
 lodge your complain by calling 042-111 142 437 or at:

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Merit Lists Criteria

Merit Lists Criteria

The number of laptops which are to be distributed under this scheme is 100,000; whereas the students' enrolment​ at higher education institutions, and more importantly "eligible students" are large in numbers. Therefore, laptops will be awarded purely on Merit basis amongst the students. Eligible students at each distribution level or group shall follow inter se merit.

• 50% of the reserved quota be allocated for distribution to students in 1st year following the inter se merit.
• 20% provision for those studying in 2nd year of their 16 year undergraduate program meeting the following criteria.
• 10% of allocated numbers to 3rd year students in Bachelor programs
• 10% of allocated numbers to 4th year students in Bachelor programs or Masters (16 year education) 1st year (5% each if both exist)
• 1​0% of allocated numbers to 5th year students in Bachelor programs or Masters (16 year education) 2nd year (5% each if both exist). In absence of both, 10% will be equally distributed to 3rd year and 4th year allocations.

Note:

1. Students having secured 60% marks (for annual system) or 70% marks (for semester system) or equivalent CGPA/ GPA in Last examination shall only be considered for the Merit list.
2.  CGPA/ GPA to Percentage conversion shall be governed by HEC defined formula.
3.  Any leftover laptops from any distribution level (i.e. Academic level, Departmental, Campus, Institutional, or Provincial Allocation) may be adjusted as per the decision of Project Steering Committee.

Example:

Institutional Allocation= (Institutional enrolment) / (Total enrolment in public HEIs) = 3,848 / 500,000 × 65,000 laptops = 500 laptops

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How Apply ​Online

How to Apply ​Online

Students are advised to Apply ​Online by Registering or Updating Profile at the following link of Students' Service Portal.

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 The last date for submission of applications has been extended till January 31, 2017.

Important notice for laptop applicants:

Students who are encountering issue in receiving SMS while applying under Prime Minister’s Laptop Scheme Phase-III are advised to register their complaints along with cell phone number on pmnlscomplaint@hec.gov.pk

Distribution Criteria

Distribution Criteria 

The distribution criteria for the award of laptops is defined as follow:

• Provincial distribution corresponding to enrolment share, proportionate to the overall enrolment of students in the higher education institutes, excluding students covered under below categories .
•  Full coverage to enrolled PhD, MPhil, MS or equivalent program students in any public sector HEI.
•  2.5% Quota for distant learners/ students of each Virtual University & Allama Iqbal Open University.
•  5% Quota for students studying in Government Polytechnic institutes or Government College of Technology.
•  5% Quota for students of degree and postgraduate colleges of Federal Capital and Federally Administered Tribal Areas.
•  Remaining laptops for students studying in Bachelor and Master (16 year) program of public sector higher education institutes, this includes students of Waiting List from previous year distribution and new admissions between July 2014 and June 2015.

Note: Distribution at each level as referred above will follow inter se merit.

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Eligibility Criteria

Eligibility Criteria (Phase-III)-Ongoing

• Students enrolled till June 30, 2016 but not earlier than their respective program duration as per the table below:

S. No.	Program	Duration (Max.)	Enrolment after
1.	PhD	5 years	June 30, 2011
2.	MS/ MPhil	2 years	June 30, 2014
3.	MBA 1.5/ 2.5/ 3.5	1.5/ 2.5/ 3.5 years	Dec. 31, 2014/ Dec. 31, 2013/ Dec. 31, 2012
4.	Masters (16 year education)	2 years	June 30, 2014
5.	Bachelors	4/ 5 years	June 30, 2012/ June 30, 2011
6.	Diploma of Associate Engineering	3 Years	June 30, 2013
7.	FA/ FSc (Only for FATA and ICT regions)	2 Years	June 30, 2014

 *Only Students enrolled in colleges located in FATA and Islamabad Capital Territory Region

• Students studying in public sector Universities/ Degree Awarding Institutes duly recognized by HEC.
• Students enrolled in PhD/ MS/ MPhil or equivalent 18 year program
• Students enrolled in 1 or 2-year Masters degree program (morning and evening)
• Student enrolled in 4-year or 5-year Bachelor degree program (morning and evening)
• Students studying as distant learner in Virtual University of Pakistan or Allama Iqbal Open University.
• Students studying in government degree or postgraduate colleges of Federal Capital and Federally Administered Tribal Areas.
• Students of degree colleges of other provinces may be covered from respective provincial arrangements (if any)
• Students' eligibility and enrolment status as defined above shall be determined on the day of distribution of laptops at the HEI, however if there is any unforeseen delay causing ineligibility of students, then those students having their online application submitted and "Accepted for Merit" will maintain their eligibility intact.
• Criteria for Students enrolled in distance learning program at VU and AIOU, and students of polytechnic institutes of Pakistan and AJK shall be defined in coordination with respective universities/ boards and will be updated accordingly.
• No laptop shall be issued to those who have availed in the past from such initiative(s) taken by the government or by the higher education institute.

Please Note: Following students will NOT be eligible for laptops under this scheme:

• Students of any private sector higher education institutes
• Students of any government degree & postgraduate colleges except of Federal Capital and FATA
• Students who have received a laptop under any Federal or Provincial Government scheme
• Foreign nationals, except students from AJK and Indian Occupied Kashmir
• Any other students not listed above and/ or as identified and decided by the Steering Committee.

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ELIGIBLE UNIVERSITIES/ DEGREE AWARDING INSTITUTES

ELIGIBLE UNIVERSITIES/ DEGREE AWARDING INSTITUTES

​

S. No.	UNIVERSITY NAME	City	Eligible Campuses
​1	​Abbottabad University of Science and Technology	​Abbottabad	​Abbottabad
2	Abdul Wali Khan University	Mardan	Mardan
3	Air University	Islamabad	Islamabad Multan
4	Allama Iqbal Open University	Islamabad	Islamabad
5	Bacha Khan University	Charsadda	Charsadda
6	Bahauddin Zakariya University	Multan	Multan Sahiwal Layyah
7	Bahria University	Islamabad	Islamabad
8	Balochistan University of Engineering & Technology	Khuzdar	Khuzdar
9	Balochistan University of IT, Engineering & Management Sciences	Quetta	Quetta
10	COMSATS Institute of Information Technology	Islamabad	Islamabad Abbottabad Attock Lahore Wah Vehari Sahiwal
11	Dawood College of Engineering & Technology	Karachi	Karachi
12	DOW University of Health Sciences	Karachi	Karachi
13	Fatima Jinnah Women University	Rawalpindi	Rawalpindi
14	Federal Urdu University of Arts, Sciences & Technology	Islamabad	Islamabad Karachi
15	Gambat Institute of Medical Sciences	Khairpur	Khairpur
16	Ghazi University	Dera Ghazi Khan	Dera Ghazi Khan
17	Gomal University	D.I.Khan	D.I.Khan
18	Government College for Women University	Faisalabad	Faisalabad
19	Government College for Women University	Sialkot	Sialkot
​20	​Government College University	​Faisalabad	​Faisalabad
21	Government College University	Lahore	Lahore
22	Government Sadiq College Women University	Bahawalpur	Bahawalpur
23	Hazara University	Mansehra	Mansehra
24	Information Technology University	Lahore	Lahore
25	Institute of Business Administration	Karachi	Karachi
26	Institute of Management Science	Peshawar	Peshawar
27	Institute of Space Technology	Islamabad	Islamabad
28	International Islamic University	Islamabad	Islamabad
29	Islamia College University	Peshawar	Peshawar
30	Islamia University	Bahawalpur	Bahawalpur Rahim Yar Khan Bahawalnagar
31	Jinnah Sindh Medical University	Karachi	Karachi
32	Karakurum International University	Gilgit	Gilgit
33	Khawaja Freed University of Engineering & Information Technology	Rahim Yar Khan	Rahim Yar Khan
34	Khushal Khan Khatak University	Karak	Karak
35	Khyber Medical University	Peshawar	Peshawar
36	Khyber Pakhtunkhwa Agriculture University	Peshawar	Peshawar
37	King Edward Medical University	Lahore	Lahore
38	Kinnaird College for Women University	Lahore	Lahore
39	Kohat University of Science & Technology	Kohat	Kohat
40	Lahore College for Women University	Lahore	Lahore Jhang
41	Lasbela University of Agriculture, Water and Marine Sciences	Lasbela	Lasbela
42	Liaquat University of Medical & Health Sciences	Jamshoro	Jamshoro
43	Mehran University of Engineering & Technology	Jamshoro	Jamshoro Khairpur
44	Mirpur University of Science & Technology	Mirpur	Mirpur
45	Muhammad Nawaz Shareef University of Agriculture	Multan	Multan
46	Muhammad Nawaz Sharif University of  Engineering & Technology	Multan	Multan
47	National College of Arts	Lahore	Lahore Rawalpindi
48	National Defense University	Islamabad	Islamabad
49	National Textile University	Faisalabad	Faisalabad
50	National University of Medical Sciences	Islamabad	Islamabad
51	National University of Modern Languages	Islamabad	Islamabad Lahore Faisalabad Peshawar Multan Karachi Hyderabad Quetta
52	National University of Sciences & Technology	Islamabad	Islamabad
53	NED University of Engineering & Technology	Karachi	Karachi
54	NFC Institute of Engineering & Technology	Multan	Multan
55	Pakistan Institute of Development Economics	Islamabad	Islamabad
56	Pakistan Institute of Engineering & Applied Sciences	Islamabad	Islamabad
57	Pakistan Institute of Fashion & Design	Lahore	Lahore
58	Pakistan Military Academy	Abbottabad	Abbottabad
59	Pakistan Navel Academy	Karachi	Karachi
60	Peoples University of Medical & Health Sciences for Women	Nawabshah	Nawabshah
61	Pir Mehr Ali Shah Arid Agriculture University	Rawalpindi	Rawalpindi
62	Quaid-e-Awam University of Engineering, Science & Technology	Nawabshah	Nawabshah Larkana
63	Quaid-e-Azam University	Islamabad	Islamabad
64	Sardar Bahadur Khan Women University	Quetta	Quetta
65	Shah Abdul Latif University	Khairpur	Khairpur Shikarpur
66	Shaheed Benazir Bhutto University, Lyari	Karachi	Karachi
67	Shaheed Benazir Bhutto University of Veterinary & Animal Sciences	Sakrand	Sakrand
68	Shaheed Benazir Bhutto University	Nawabshah	Nawabshah
69	Shaheed Benazir Bhutto University	Sheringal - Dir	Sheringal - Dir
70	Shaheed Benazir Bhutto Women University	Peshawar	Peshawar
71	Shaheed Mohtarma Benazir Bhutto Medical University	Larkana	Larkana
72	Shaheed Zulfiqar Ali Bhutto Medical University	Islamabad	Islamabad
73	Shaheed Zulfiqar Ali Bhutto University of Law	Karachi	Karachi
74	Sindh Agriculture University	Tandojam	Tandojam
75	Sindh Madressatul Islam University	Karachi	Karachi
76	Sukkur Institute of Business Administration	Sukkur	Sukkur
77	The Women University	Multan	Multan
78	University of Agriculture	Faisalabad	Faisalabad Toba Tek Singh Depalpur Burewala
79	University of Azad Jammu & Kashmir	Muzaffarabad	Muzaffarabad
80	University of Balochistan	Quetta	Quetta
81	University of Education	Lahore	Lahore Okara DG Khan Faisalabad Joharabad Multan Vehari
82	University of Engineering & Technology	Lahore	Lahore Kalashah Kako Faisalabad Gujranwala Narrowal
83	University of Engineering & Technology	Peshawar	Peshawar Abbottabad Mardan Bannu Jalozai
84	University of Engineering & Technology	Taxila	Taxila Chakwal
85	University of FATA	Akhurwal, FR Kohat	Akhurwal, FR Kohat
86	University of Gujrat	Gujrat	Gujrat
87	University of Haripur	Haripur	Haripur
88	University of Health Sciences	Lahore	Lahore
89	University of Karachi	Karachi	Karachi
90	University of Loralai	Loralai	Loralai
91	University of Malakand	Malakand	Malakand
92	University of Management Sciences and Information Technology	Kotli	Kotli
93	University of Peshawar	Peshawar	Peshawar
94	University of Poonch	Rawalakot	Rawalakot
95	University of Sargodha	Sargodha	Sargodha Bhakkar
96	University of Science & Technology	Bannu	Bannu
97	University of Sindh	Jamshoro	Jamshoro Mirpur Khas Badin Dadu
98	University of Swabi	Swabi	Swabi
​99	​University of Swat	​Swat	​Swat
100	University of the Punjab	Lahore	Lahore Gujranwala Jehlum
101	University of Turbat	Turbat	Turbat
102	University of Veterinary & Animal Sciences	Lahore	Lahore Patoki Jhang
​103	​Virtual University of Pakistan	​Lahore	​Lahore Islamabad Rawalpindi DG Khan Faisalabad Gujranwala Multan Sahiwal Badin Ghotki Karachi Pashin Peshawar Muzaffargarh Hyderabad Jhelum
104	Women University of Azad Jammu & Kashmir	Bagh	Bagh
​105	​Women University Swabi	​Swabi	​Swabi

Note: Students of Affiliated Colleges and Universities which have not received NOC from HEC, are not eligible. see more http://adf.ly/1k36nw